Google reviews automation

Ask happy customers for reviews at the right time.

InstantDesk helps local businesses request Google reviews after appointments, jobs, or visits while keeping the workflow simple and professional.

Clear offer

Review request workflow

Solution

InstantDesk adds a polite review request step to your customer workflow so satisfied customers can leave feedback at the right moment.

Problem

Happy customers often leave without being asked for a review, and busy teams rarely remember to follow up consistently.

Review request messages after completed work

SMS follow-up for happy customers

Simple tracking in Google Sheets

Connected with live chat and lead records

How it works

Define when a customer should receive a review request.

Send a short, brand-safe message with the correct review link.

Track sent requests and customer status alongside your lead workflow.

Example use cases

Use case example

After a completed appointment, InstantDesk sends a polite thank-you and review link while your team keeps visibility in the lead sheet.

A salon sends a review request after a completed appointment.

A clinic asks satisfied patients to share feedback after a visit.

A home service business follows up after a completed job.

FAQ

Can you guarantee reviews?+

No. The system can ask professionally and consistently, but customers decide whether to leave a review.

Does this follow Google policy?+

The workflow should ask for honest feedback and avoid incentives, gating, or misleading review practices.

Can this connect with lead capture?+

Yes. Review requests can sit alongside your live chat, lead capture, and CRM workflow.

Book a personalized demo and we will map the exact website chat, lead capture, follow-up, and CRM flow for your business.